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911 Quality Improvement Survey

  1. Rating of Service

    Choose the appropriate rating of service: (5 = Excellent, 1 = Poor)

  2. When you called 911, was your call answered promptly?

  3. Do you feel the 911 personnel were knowledgeable?

  4. Do you feel that your call was handled in a professional manner?

  5. Were the 911 personnel courteous and helpful?

  6. Did the 911 personnel understand your needs and obtain the necessary information?

  7. Overall, how would you rate the 911 service?

  8. Please note that this in not a complaint form. Therefore, you will not receive a reply. This form is for the 911 center's handling of your phone call for assistance. This form is not for the performance or actions of the emergency personnel that actually responded to your call.

  9. Leave This Blank:

  10. This field is not part of the form submission.