News Flash

2021 Press Releases

Posted on: September 17, 2021

Montgomery County and FEMA Announce Location of Disaster Recovery Center

Montgomery County Hurricane Ida Updates Text MontcoIDA to 888-777

NORRISTOWN, PA – Montgomery County and the Federal Emergency Management Agency (FEMA) today announced the opening of a Disaster Recovery Center (DRC) that will provide information, assistance, and help for Montgomery County residents and business owners who were affected by the remnants of Hurricane Ida. The DRC is operational starting today, Friday, September 17, 2021.

The DRC will be open six days a week until further notice:

Montgomery County Community College
Health Sciences Center – Educational Gymnasium
340 DeKalb Pike, Blue Bell, PA 19422
Monday through Friday: 10 a.m. to 7 p.m.
Saturday: 10 a.m. to 5 p.m.
The DRC will be closed on Sundays 

To download a campus map, click here. Parking is free on site and SEPTA bus routes 96 and 94 both service this location. Masks are required for entry into the DRC.  

Recovery specialists from FEMA and the U.S. Small Business Administration will be available to assist homeowners, renters, and business owners in applying for federal aid. In addition, they will be able to answer questions and provide information on the types of federal help available as a result of the Major Disaster Declaration for the remnants of Hurricane Ida. Additional agencies and services will be present once the DRC reaches full operational capability next week.

Montgomery County, as well as Bucks, Chester, Delaware, Philadelphia, and York counties were designated for Individual Assistance under the Major Disaster Declaration. Residents from any of these designated counties can visit the DRC for federal and state services, but certain County government services will be limited to Montgomery County residents and business owners.

Before applying for disaster assistance, applicants should take photos to document damaged property, make a list of damaged or lost items, and compile the following information: Social Security number; address of the damaged primary residence; insurance coverage information; current telephone number and mailing address; and bank account and routing numbers for direct deposit of funds.

Residents and business owners with insurance must file a claim with their insurance company prior to applying for federal aid. Then, apply for disaster assistance using one of the below methods:

  • In-person at the Disaster Recovery Center (DRC)
  • Online at www.disasterassistance.gov (Spanish: www.disasterassistance.gov/es
  • Over the phone at 1-800-621-3362. Multilingual operators are available. Persons who are deaf, hard of hearing, or have a speech disability and use a TTY may call 1-800-462-7585. If you use 711 or VRS (Video Relay Service) or require accommodations while visiting the DRC, call 1-800-621-3362. The toll-free numbers are open daily from 7 a.m. to 10 p.m. EST.
  • Via the FEMA mobile app (also in Spanish), wherever you get your mobile applications.

Specialists at this temporary disaster recovery center are equipped to help individuals apply with FEMA, upload documents needed in the application process and answer questions about specific cases. In addition, Customer Service Representatives from the Small Business Administration will also be on hand to provide program information, answer any questions and explain how to apply for SBA’s low-interest disaster loans for businesses, private non-profits, homeowners and renters.

The registration deadline for federal assistance is November 10, 2021. Visiting the DRC is not required in order to apply.

Impacted Montgomery County residents should visit www.montcopa.org/Ida to access available resources and current recovery information.

Media Access & Availability: Reporters will not be permitted inside the DRC while it is in operation to protect the privacy of those applying for disaster assistance. A media availability will be held Monday, September 20 at 9 a.m. Details will be announced through a separate media advisory.

Media Contacts: Kelly Cofrancisco, kcofrancisco@montcopa.org; Todd Stieritz, tstierit@montcopa.org

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