Hurricane Ida

Montgomery County Hurricane Ida Information - Text MontcoIda to 888-777

Please check back as information is changing rapidly. For the latest information on storm recovery efforts, 
text MontcoIda to 888-777

Major Disaster Declaration and FEMA Assistance

On Friday, September 10th, the Federal Emergency Management Agency (FEMA) announced that federal disaster assistance has been made available to the Commonwealth of Pennsylvania to supplement commonwealth and local recovery efforts in the areas affected by Hurricane Ida from August 31 to September 5, 2021.

Financial assistance is available for affected individuals and businesses in Montgomery County, as well as in Bucks, Chester, Delaware, Philadelphia, and York counties. 

Federal assistance programs may include but are not limited to rental assistance, repair or replacement of housing to a safe, sanitary, and functional standard (not pre-disaster condition), funds for other needs (e.g., vehicles, clothing, appliances, etc.), and low-interest loans. For more information about available programs and the application process, download FEMA's "Help After a Disaster" Brochure in English, Spanish, and 25 other languages.

Follow the below steps to start your recovery process and apply for assistance:

Step 1: Take photos of your damaged home and belongings.
Step 2: Make a list of damaged/lost items.
Step 3: If you have insurance, you must file a claim with your insurance company. If you do not have insurance, continue to Step 4.
Step 4: Gather and have ready the following information:

  • Social Security Number
  • Insurance Information: types of coverage (e.g., homeowners, flood, automobile)
  • Damage Information: description of the damage and your property
  • Financial Information: total annual household income, before taxes, pre-disaster
  • Contact Information: address/phone for damaged property and applicant
  • Direct Deposit Information (optional): FEMA may be able to deposit funds directly to your bank account (need bank name, type of account, routing and account #s)

Step 5: Apply for disaster assistance from FEMA using one of the below methods. The application deadline is Wednesday, November 10, 2021.

  • Online at www.disasterassistance.gov (Espanol: https://www.disasterassistance.gov/es)
  • Over the phone at 1-800-621-3362 / TTY 1-800-462-7585 (7 a.m. to 1 a.m. ET, 7 days a week)
  • Via the FEMA smartphone application: Google Play or Apple App Store
  • **NEW** In-person at the Montgomery County Disaster Recovery Center (DRC)
    • Details: Recovery specialists from FEMA and the U.S. Small Business Administration will be available to assist homeowners, renters, and business owners in applying for federal aid. In addition, they will be able to answer questions and provide information on the types of federal help available as a result of the Major Disaster Declaration for the remnants of Hurricane Ida. Additional agencies and services will be present once the DRC reaches full operational capability next week. Masks are required for entry into the DRC. 
    • Location: Montgomery County Community College - Health Sciences Center Gymnasium (340 DeKalb Pike, Blue Bell, PA 19422)
      • To download a campus map, click here.
    • Access: Parking is free on-site and SEPTA bus routes 96 and 94 both service this location.
    • Hours of Operation (effective September 17th)
      • Monday through Friday: 10 a.m. to 7 p.m.
      • Saturday: 10 a.m. to 5 p.m.
      • Sunday: CLOSED

Step 6: You will be contacted by a FEMA inspector, who will schedule an appointment to visit your property to confirm your eligibility for assistance. 

  • NOTE: FEMA inspectors come from all over the country using phones from various area codes. If you apply for assistance, be prepared to answer your phone when called, even if it is from a number that you do not recognize.

Step 7: If recommended by FEMA or if you believe you might be eligible, consider applying for a low-interest loan from the U.S. Small Business Administration (see the next section below for more information).

For additional information on the disaster declaration, visit https://www.fema.gov/disaster/4618.

Supplemental Resources

U.S. Small Business Administration (SBA) Disaster Assistance

In addition to the FEMA programs described above, low-interest disaster loans are available from the U.S. Small Business Administration for certain homeowners, renters, and business owners in Montgomery County. These loans may cover losses not covered by insurance or FEMA, as well as business operating expenses that could have been met had the disaster not occurred. Available loan types include:

  • Business Physical Disaster Loans: Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery, and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
    • Maximum individual loan amount: $2 million
    • Application deadline: November 9, 2021
  • Economic Injury Disaster Loans (EIDL): Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.
    • Maximum individual loan amount: $2 million
    • Application deadline: June 10, 2022
  • Home Disaster Loans: Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles. 
    • Maximum individual loan amount: $200,000 for real estate/$40,000 for personal property
    • Application deadline: November 9, 2021

Interest rates are as low as 2.855% for businesses, 2.0% for non-profit organizations, and 1.563% for homeowners and renters (subject to SBA eligibility determination).

For a brief overview of the SBA application process, view the video to the right (desktop)/below (mobile) or on YouTube.

For complete program information and eligibility criteria, view the SBA's Disaster Loan Fact Sheet.

Apply for SBA assistance using one of the below methods:

  • Online at https://disasterloanassistance.sba.gov/ela
  • Via mail, call 1-800-659-2955 (1-800-877-8339 for deaf/hard of hearing) between 8 a.m. and 8 p.m., seven days a week, to request a paper application or download a copy at https://disasterloanassistance.sba.gov/ela. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. 
  • **NEW** In-person at the Montgomery County Disaster Recovery Center (DRC)
    • Location: Montgomery County Community College - Health Sciences Center Gymnasium (340 DeKalb Pike, Blue Bell, PA 19422)
    • Hours of Operation (effective September 17th)
      • Monday through Friday: 10 a.m. to 7 p.m.
      • Saturday: 10 a.m. to 5 p.m.
      • Sunday: CLOSED

Questions? Call 1-800-659-2955 (1-800-877-8339 for deaf/hard of hearing) between 8 a.m. and 8 p.m., seven days a week, or email disastercustomerservice@sba.gov.

SBA Webinar for Business Owners

Montgomery County is pleased to host a webinar featuring personnel from the U.S Small Business Administration (SBA) to provide valuable and accurate information on how to access disaster assistance for businesses impacted by Hurricane Ida. The webinar is scheduled for Thursday, September 23, 2021, 3:00 PM.

Join us for an overview of the federal disaster loan program as it relates to recovery from Hurricane Ida for those with physical and/or economic losses. Learn who is eligible to apply and how to apply, and how long it typically takes to process applications; what is covered, loan limits, interest rates, and terms; how SBA can help fund mitigation projects, and more. There will be ample opportunity to ask questions.

Register at https://zoom.us/webinar/register/WN_CmQ_V50URdWSOpYChFYs9g.

Donations: MONTCO EMERGENCY DISASTER RELIEF FUND

The Montgomery County Commissioners are pleased to announce the creation of the Montco Emergency Disaster Relief Fund, hosted by the Montgomery County Foundation, Inc. All donations to this fund will support non-profit agencies serving Montgomery County individuals and families impacted by the remnants of Hurricane Ida. Funds can be used to support housing, food, gasoline, and household needs such as cleaning products, hygiene products, bedding, towels, and clothing.

Contributors can donate to the Montco Emergency Disaster Relief Fund through the following ways: 

  • Donate online
  • Text GIVE or DONATE to (610) 600-1764
  • Donate by check, mail to: The Montgomery County Foundation, Inc., 4 Sentry Parkway East, Suite 302, Blue Bell, PA 19422

Donations are tax-deductible as allowable by law.

Montco Emergency Disaster Relief Fund - Click Here to Donate!

SHELTER AND HOUSING

The Red Cross shelter at Norristown Area High School is now CLOSED. Anyone staying at the shelter has been transitioned to short-term hotel housing arrangements.

Montgomery County is offering resources to individuals and families who are currently experiencing homelessness or are at risk of homelessness due to the impacts of Hurricane Ida. Residents should contact Your Way Home by dialing 2-1-1 or texting their zip code to 898-211 to check availability of resources, which may include short-term hotel housing in certain cases. 

Short-term hotel housing is prioritized for individuals or families who are:

  • Sleeping outside
  • Sleeping in a car
  • Staying in overcrowded or unsafe housing conditions
  • Staying in a hotel and are at risk of being displaced
  • Staying in housing that is now condemned or otherwise deemed unsafe

Short-term hotel housing is offered at no cost to Montgomery County residents who have been displaced. 

FREE ON-DEMAND TRANSPORTATION

No-cost transportation through Gogo Grandparent is available for anyone who has been impacted by Hurricane Ida for basic transportation needs. Transportation is for anyone, not just seniors! Montgomery County residents can request free roundtrip transportation through the following process:

Step 1: Sign Up:

Step 2: Request a Car

  • Call 1 (855) 464-6872
    • Press 1 for a car to your home
    • Press 2 for a car to where we dropped you off last
    • Press 0 to speak with an operator.

Step 3: A car comes to you!

Property Damage

What to do if your property (residence or business) was damaged:

Step 1: Fill out this form: https://veoci.com/veoci/p/links/MontcoDamageAssessmentForm (only one submission per household).

Step 2: Report the damage to your township or borough.

Step 3: If you need help with cleanup, call the Hurricane Ida Crisis Cleanup Hotline at (844) 965-1386. This service will be available until Friday, October 1, 2021.

  • Assistance provided
    • Cutting fallen trees 
    • Removing affected drywall, flooring, and appliances 
    • Tarping roofs 
    • Mitigating mold  
  • These services are performed by volunteers and will be provided at no cost to the resident. 
  • Service is not guaranteed, however, as resources are limited. 

Step 4: If you have an uninsured loss, apply for financial assistance from the federal government (see sections above). Reporting property damage on this website does not initiate applications with FEMA and/or the U.S. Small Business Administration.

IMPORTANT: If you have homeowners, renters, flood, or commercial insurance, be sure to contact your insurance agent to receive instructions on how to file a claim.

Damage Reports 9.13.21 1500

Damage Reports Received as of 3:00 PM on Monday, September 13, 2021: 3,557

Key

Green icons: Wind/severe weather/tornado damage
Blue icons: Flood damage

Debris Management and collection

**Follow these instructions if you have been notified by public officials that debris collection has started in your area**

Homeowners and businesses should separate debris into the following categories and place it within 10 feet of the curb. 

Debris should NOT be placed in trash bags (with the exception of Household Garbage, which is not included in this program).

Following these specific guidelines when hauling Hurricane Ida-related debris and household garbage to the curb will make for a speedier removal process.

Categories Included in Debris Collection Program

  • Construction Debris
    • Examples: building materials, drywall, lumber, carpet, furniture, mattresses, plumbing, etc.
  • Vegetation Debris
    • Examples: tree branches, leaves, logs, etc.
  • "White" Goods
    • Examples: refrigerators, washers, dryers, freezers, air conditioners, stoves, water heaters, dishwashers, etc.
    • Secure swinging appliance doors with duct tape.
  • Electronics
    • Examples: televisions, computers, radios, stereos, DVD players, telephones, etc.
Storm Debris Categories

Categories NOT Included in Debris Collection Program

  • Household Garbage (e.g., bagged trash, discarded food, packaging, papers, etc.)
    • All garbage should be placed curbside the night before the scheduled weekly pickup by the regular municipal trash provider.
  • Household Hazardous Waste (e.g., oils, batteries, pesticides, paints, cleaning supplies, compressed gas)

Helpful Tips

  • Share piles with neighbors.
  • Any debris placed from the sidewalk toward your property will not be picked up. Contractors cannot collect items on private property.
  • Do not set debris up against trees or poles. Doing so makes it harder for cleanup crews to scoop up the items.

To see an enlarged version of the debris category graphic above, click here.

Road and Bridge Closures

Mental Health Support

Montgomery County Mobile Crisis provides support 24 hours a day, 7 days a week at 1-855-634-HOPE (4673). This service is available to anyone in Montgomery County, including children, teens, adults, and families.

Disinfection of Home Wells and Springs

The Pennsylvania Department of Environmental Protection (DEP) recommends disinfecting home groundwater sources if the well or spring has been flooded.

To download instructions detailed instructions from the DEP, click here.