Hurricane Ida

Montgomery County Hurricane Ida Information - Text MontcoIda to 888-777

Please check back as information is changing rapidly. For the latest information on storm recovery efforts, 
text MontcoIda to 888-777

Montgomery County Hurricane Emergency Relief Effort (H.E.R.E.)

Montgomery County is committed to ensuring that our residents with unmet needs due to Hurricane Ida are connected with necessary support services, such as temporary housing, veterans' benefits, and food, as well as with services for seniors and children. Please complete this brief and secure survey as soon as possible so that the County has all of the information required to continue to support your needs.

To complete the survey, visit https://survey123.arcgis.com/share/df7fceee47a84a08a42665bd1790c103 or scan the QR code to the right.

QRCode for MONTGOMERY COUNTY HURRICANE EMERGENCY RELIEF EFFORT

FEMA Individual Assistance

On Friday, September 10th, the Federal Emergency Management Agency (FEMA) announced that federal disaster assistance has been made available to the Commonwealth of Pennsylvania to supplement commonwealth and local recovery efforts in the areas affected by Hurricane Ida from August 31 to September 5, 2021.

Financial assistance is available for affected individuals and businesses in Montgomery County, as well as in Bedford, Bucks, Chester, Delaware, Northampton, Philadelphia, and York counties. 

Federal assistance programs may include but are not limited to rental assistance, repair or replacement of housing to a safe, sanitary, and functional standard (not pre-disaster condition), funds for other needs (e.g., vehicles, clothing, appliances, etc.), and low-interest loans. For more information about available programs and the application process, download FEMA's "Help After a Disaster" Brochure in English, Spanish, and 25 other languages.

Follow the below steps to start your recovery process and apply for assistance:

Step 1: Take photos of your damaged home and belongings.
Step 2: Make a list of damaged/lost items.
Step 3: If you have insurance, you must file a claim with your insurance company. If you do not have insurance, continue to Step 4.
Step 4: Gather and have ready the following information:

  • Social Security Number
  • Insurance Information: types of coverage (e.g., homeowners, flood, automobile)
  • Damage Information: description of the damage and your property
  • Financial Information: total annual household income, before taxes, pre-disaster
  • Contact Information: address/phone for damaged property and applicant
  • Direct Deposit Information (optional): FEMA may be able to deposit funds directly to your bank account (need bank name, type of account, routing, and account #s)

Step 5: Apply for disaster assistance from FEMA using one of the below methods. The application deadline is Wednesday, November 10, 2021.

  • Online at www.disasterassistance.gov (Espanol: https://www.disasterassistance.gov/es)
  • Over the phone at 1-800-621-3362 / TTY 1-800-462-7585 (7 a.m. to 1 a.m. ET, 7 days a week)
  • Via the FEMA smartphone application: Google Play or Apple App Store
  • In-person at the Montgomery County Disaster Recovery Center (DRC)
    • Details:  Recovery specialists from FEMA and the U.S. Small Business Administration will be available to assist homeowners, renters, and business owners in applying for federal aid. In addition, they will be able to answer questions and provide information on the types of federal help available as a result of the Major Disaster Declaration for the remnants of Hurricane Ida. Additional agencies present at the DRC include (list updated 9/20/21, subject to change):
      • Montgomery County Department of Health and Human Services
      • Pennsylvania Department of Environmental Protection
      • Pennsylvania Department of Human Services
      • Pennsylvania Department of Labor & Industry
      • Pennsylvania Department of Transportation (PennDOT)
      • Pennsylvania Housing Finance Agency
      • Pennsylvania Insurance Department
    • Location: Montgomery County Community College - Health Sciences Center Gymnasium (340 DeKalb Pike, Blue Bell, PA 19422)
      • To download a campus map, click here.
    • Access: Parking is free on-site and SEPTA bus routes 96 and 94 both service this location. Masks are required for entry into the DRC. 
    • Hours of Operation (effective September 17th)
      • Monday through Friday: 10 a.m. to 7 p.m.
      • Saturday: 10 a.m. to 5 p.m.
      • Sunday: CLOSED
  • **NEW** In-person at a Mobile Disaster Recovery Center (MDRC)
    • Details: The MDRCs will offer a limited number of services from FEMA, SBA, and a state program manager. Individuals, families, and business owners can get help applying for federal assistance, receive information about the types of assistance available, learn about the appeals process, and get updates on their applications. Those interested in the comprehensive suite of federal, state, and Montgomery County services are encouraged to visit the full-service Disaster Recovery Center (DRC) at the Montgomery County Community College.
    • MDRC Locations, Dates, and Hours (last updated 10/15/21)
      • SpringHill Suites Philadelphia/Plymouth Meeting (430 Plymouth Road, Plymouth Meeting, PA 19462)
        • Friday, October 15 and Monday, October 18: 12 p.m. - 7 p.m.
      • Montgomery County Intermediate Unit (2 W. Lafayette Street, Norristown, PA 19401)
        • Wednesday, October 20 and Thursday, October 21: 12 p.m. - 7 p.m.
        • Note: Enter the parking lot from the corner of Lafayette Street and Barbadoes Street. The front loop at Lafayette and Cherry Streets will NOT be open for MDRC attendees.
      • Hyatt Place Philadelphia/King of Prussia (440 American Avenue, King of Prussia, PA 19406)
        • Friday, October 22: 12 p.m. - 7 p.m.; Saturday, October 23: 10 a.m. - 2 p.m.
      • More locations coming soon!

Step 6: You will be contacted by a FEMA inspector, who will schedule an appointment to visit your property to confirm your eligibility for assistance. 

  • NOTE: FEMA inspectors come from all over the country using phones from various area codes. If you apply for assistance, be prepared to answer your phone when called, even if it is from a number that you do not recognize.

Step 7: If recommended by FEMA or if you believe you might be eligible, consider applying for a low-interest loan from the U.S. Small Business Administration (see the next section below for more information).

Determined ineligible for FEMA disaster assistance? You can appeal the decision. Click here to learn more.

For additional information on the disaster declaration, visit https://www.fema.gov/disaster/4618.

Supplemental Resources

Montgomery County FEMA Individual Assistance (IA) Update - Friday, Oct 15th
Total Registrations4,792
Valid Registrations4,753
Inspections Issued3,844
Inspections Returned3,433
Individuals and Households Program (IHP) Funds Disbursed$7,280,465.46
Housing Assistance (HA) Funds Disbursed$6,512,716.03
Repair Funds Disbursed$4,889,361.64
Rental Funds Disbursed$1,532,628.80
Other Needs Assistance (ONA) Program Funds Disbursed$767,749.43

U.S. Small Business Administration (SBA) Disaster Assistance

In addition to the FEMA programs described above, low-interest disaster loans are available from the U.S. Small Business Administration for certain homeowners, renters, and business owners in Montgomery County. These loans may cover losses not covered by insurance or FEMA, as well as business operating expenses that could have been met had the disaster not occurred. For essential details, view the program flyer in English or Spanish. Available loan types include:

  • Business Physical Disaster Loans: Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery, and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
    • Maximum individual loan amount: $2 million
    • Application deadline: November 9, 2021
  • Economic Injury Disaster Loans (EIDL): Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.
    • Maximum individual loan amount: $2 million
    • Application deadline: June 10, 2022
  • Home Disaster Loans: Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles. 
    • Maximum individual loan amount: $200,000 for real estate/$40,000 for personal property
    • Application deadline: November 9, 2021

Interest rates are as low as 2.855% for businesses, 2.0% for non-profit organizations, and 1.563% for homeowners and renters (subject to SBA eligibility determination).

For a brief overview of the SBA application process, view the video to the right (desktop)/below (mobile) or on YouTube.

For complete program information and eligibility criteria, view the SBA's Disaster Loan Fact Sheet in English or Spanish.

Apply for SBA assistance using one of the below methods:

  • Online at https://disasterloanassistance.sba.gov/ela
  • Via mail, call 1-800-659-2955 (1-800-877-8339 for deaf/hard of hearing) between 8 a.m. and 8 p.m., seven days a week, to request a paper application or download a copy at https://disasterloanassistance.sba.gov/ela. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. 
  • In-person at the Montgomery County Disaster Recovery Center (DRC)
    • Location: Montgomery County Community College - Health Sciences Center Gymnasium (340 DeKalb Pike, Blue Bell, PA 19422)
    • Hours of Operation (effective September 17th)
      • Monday through Friday: 10 a.m. to 7 p.m.
      • Saturday: 10 a.m. to 5 p.m.
      • Sunday: CLOSED
  • **NEW** In-person at a Mobile Disaster Recovery Center (MDRC)
    • Locations, dates, and hours listed above

Questions? Call 1-800-659-2955 (1-800-877-8339 for deaf/hard of hearing) between 8 a.m. and 8 p.m., seven days a week, or email disastercustomerservice@sba.gov.

SBA Webinar for Business Owners

On Thursday, September 23rd, Montgomery County hosted a webinar featuring personnel from the U.S Small Business Administration (SBA) providing information on how businesses impacted by Hurricane Ida can access disaster assistance.

The webinar featured an overview of the federal disaster loan program as it relates to recovery from Hurricane Ida for those with physical and/or economic losses. Topics included who is eligible to apply and how to apply, and how long it typically takes to process applications; what is covered, loan limits, interest rates, and terms; how SBA can help fund mitigation projects, and more.

Recording link: https://youtu.be/_fFjvqx8_Bo

FEMA Public Assistance

**Note that the term "Public" here refers to public agencies (i.e., governments), not members of the public. Individuals and households are eligible to apply for aid through the Individual Assistance program (see details above).**

On Friday, October 8th, FEMA announced that Public Assistance (PA) funding has been made available to Montgomery, Bucks, and Chester counties to augment state and local recovery efforts in the areas struck by Hurricane Ida. All seven categories of PA (A-G) are now available to commonwealth and eligible local governments and certain private nonprofit organizations on a 75 percent cost-sharing basis for eligible expenditures. Categories include:

  • Category A: Debris Removal
  • Category B: Emergency Protective Measures
  • Category C: Roads and Bridges
  • Category D: Water Control Facilities
  • Category E: Buildings and Equipment
  • Category F: Utilities
  • Category G: Parks, Recreational Facilities, and Other Items

Eligible entities include*:

  • County governments
  • Municipalities, boroughs, and townships
  • Local public authorities
  • School districts
  • Regional government entities
  • Agencies or instrumentalities of local governments
  • Special districts established under State law
  • Community Development Districts (must own and be legally responsible for maintenance, and operation of an eligible facility that is open to and serves the general public)
  • Private nonprofit organizations (subject to a number of restrictions, see pages 43-48)

*This list may not be all-inclusive. FEMA makes final determinations on organization eligibility.

Public Assistance Applicant Briefings

FEMA and PEMA have scheduled virtual Public Assistance Applicant Briefings for Monday, October 18 (morning and afternoon), Tuesday, October 19 (morning and afternoon), and Wednesday, October 20 (evening). Attendance at one briefing is a mandatory prerequisite to submitting a Request for Public Assistance and will take approximately 1.5 hours including a question-and-answer period. 

An Everbridge message has been sent to municipalities and school districts with access information for the briefings. Any potentially eligible entity that has not yet received briefing information may contact publicsafety@montcopa.org for additional details.

For more information on the Public Assistance program, visit https://www.fema.gov/assistance/public/program-overview.

Property Damage

Effective Friday, October 8th, Montgomery County has closed the damage self-reporting form. If you experienced damage due to Hurricane Ida, be sure to first file a claim with your homeowners, renters, flood, or commercial insurance company. If you don't have insurance or experienced loss that isn't covered under your policy, view the sections above on applying for federal disaster assistance from FEMA and/or the U.S. Small Business Administration (SBA).

Reports Received as of 10 AM on Friday, October 8, 2021 (final report): 3,728

Key

Green icons: Wind/severe weather/tornado damage
Blue icons: Flood damage

Damage Reports 10.8.21 1000

Free Legal Assistance

A toll-free legal aid helpline, operated by Legal Aid of Southeastern PA, is now available for survivors of Hurricane Ida in Pennsylvania. Low-income survivors facing legal issues may call 877-429-5994. The helpline will be staffed Monday through Friday from 9 a.m. to 1 p.m., but messages can be left 24/7. 

Callers should identify that they are seeking storm-related legal assistance, name the county in which they are located, and describe their legal problems. Survivors who qualify for assistance will be matched with Pennsylvania lawyers who have volunteered to provide free legal help.

Examples of legal assistance available may include:

  • Assistance with securing FEMA and other benefits available to disaster survivors
  • Help with home repair contracts and contractors
  • Replacement of wills and other important legal documents destroyed in the disaster
  • Assisting in consumer protection matters, remedies and procedures
  • Counseling on mortgage-foreclosure problems
  • Counseling on landlord/tenant problems
  • Assistance with life, medical, and property insurance claims

Disaster Unemployment Assistance

Disaster Unemployment Assistance (DUA) is a federally-funded program that provides financial and reemployment assistance to certain individuals whose employment has been lost or interrupted as a direct result of a major disaster.

The following groups may be eligible for DUA benefits:

  • Individuals who work or live in Montgomery, Bucks, Chester, Delaware, Philadelphia, or York counties and lost their jobs directly due to the disaster.
  • Individuals unable to reach their job because they must travel through the affected area and are unable to do so because of the disaster.
  • Individuals who were to begin employment but were prevented from doing so by the disaster.
  • Individuals who became the major support for a household because of the death of the head of the household as a result of the disaster.
  • Individuals who cannot work because of an injury caused as a direct result of the disaster.

Individuals in need of assistance who meet at least one of the above criteria may file a claim at https://benefits.uc.pa.gov/vosnet/Default.aspx. The DUA application deadline related to Hurricane Ida is October 20, 2021.

With questions, call 1-888-313-7284, email UCHelp@pa.gov, or visit the Disaster Recovery Center (DRC).

Donations

Financial/Monetary

The Montgomery County Commissioners are pleased to announce the creation of the Montco Emergency Disaster Relief Fund, hosted by the Montgomery County Foundation, Inc. All donations to this fund will support non-profit agencies serving Montgomery County individuals and families impacted by the remnants of Hurricane Ida. Funds can be used to support housing, food, gasoline, and household needs such as cleaning products, hygiene products, bedding, towels, and clothing.

Over $157,000 in donations has been received so far! Contributors can donate to the Montco Emergency Disaster Relief Fund through the following ways: 

  • Donate online
  • Text GIVE or DONATE to (610) 600-1764
  • Donate by check, mail to: The Montgomery County Foundation, Inc., 4 Sentry Parkway East, Suite 302, Blue Bell, PA 19422

Donations are tax-deductible as allowable by law.

Montco Emergency Disaster Relief Fund - Click Here to Donate!

Physical/Non-Monetary

A number of organizations in and around Montgomery County are accepting physical (non-monetary) donations, which they in turn will provide to individuals in need. Contact each organization for more information. This list may not be all-inclusive.

SHELTER AND HOUSING

The Red Cross shelter at Norristown Area High School is now CLOSED. Anyone staying at the shelter has been transitioned to short-term hotel housing arrangements.

Montgomery County is offering resources to individuals and families who are currently experiencing homelessness or are at risk of homelessness due to the impacts of Hurricane Ida. Residents should contact Your Way Home by dialing 2-1-1 or texting their zip code to 898-211 to check availability of resources, which may include short-term hotel housing in certain cases. 

Short-term hotel housing is prioritized for individuals or families who are:

  • Sleeping outside
  • Sleeping in a car
  • Staying in overcrowded or unsafe housing conditions
  • Staying in a hotel and are at risk of being displaced
  • Staying in housing that is now condemned or otherwise deemed unsafe

Short-term hotel housing is offered at no cost to Montgomery County residents who have been displaced. 

FREE ON-DEMAND TRANSPORTATION

No-cost transportation through Gogo Grandparent is available for anyone who has been impacted by Hurricane Ida for basic transportation needs. Transportation is for anyone, not just seniors! Montgomery County residents can request free roundtrip transportation through the following process:

Step 1: Sign Up:

Step 2: Request a Car

  • Call 1 (855) 464-6872
    • Press 1 for a car to your home
    • Press 2 for a car to where we dropped you off last
    • Press 0 to speak with an operator.

Step 3: A car comes to you!

Debris Management and collection

**Follow these instructions if you have been notified by public officials that debris collection has started in your area**

Homeowners and businesses should separate debris into the following categories and place it within 10 feet of the curb. 

Debris should NOT be placed in trash bags (with the exception of Household Garbage, which is not included in this program).

Following these specific guidelines when hauling Hurricane Ida-related debris and household garbage to the curb will make for a speedier removal process.

Categories Included in Debris Collection Program

  • Construction Debris
    • Examples: building materials, drywall, lumber, carpet, furniture, mattresses, plumbing, etc.
  • Vegetation Debris
    • Examples: tree branches, leaves, logs, etc.
  • "White" Goods
    • Examples: refrigerators, washers, dryers, freezers, air conditioners, stoves, water heaters, dishwashers, etc.
    • Secure swinging appliance doors with duct tape.
  • Electronics
    • Examples: televisions, computers, radios, stereos, DVD players, telephones, etc.
Storm Debris Categories

Categories NOT Included in Debris Collection Program

  • Household Garbage (e.g., bagged trash, discarded food, packaging, papers, etc.)
    • All garbage should be placed curbside the night before the scheduled weekly pickup by the regular municipal trash provider.
  • Household Hazardous Waste (e.g., oils, batteries, pesticides, paints, cleaning supplies, compressed gas)

Helpful Tips

  • Share piles with neighbors.
  • Any debris placed from the sidewalk toward your property will not be picked up. Contractors cannot collect items on private property.
  • Do not set debris up against trees or poles. Doing so makes it harder for cleanup crews to scoop up the items.

To see an enlarged version of the debris category graphic above, click here.

Road and Bridge Closures

Mental Health Support

Montgomery County Mobile Crisis provides support 24 hours a day, 7 days a week at 1-855-634-HOPE (4673). This service is available to anyone in Montgomery County, including children, teens, adults, and families. Montgomery County also has a Teen Talk Line that can be reached by calling 866-825-5856 or texting 215-703-8411. It is available Monday through Friday from 3:00 pm to 9:00 pm.

Disinfection of Home Wells and Springs

The Pennsylvania Department of Environmental Protection (DEP) recommends disinfecting home groundwater sources if the well or spring has been flooded.

To download instructions detailed instructions from the DEP, click here.