COVID-19 Vaccine FAQs
For questions about Montgomery County, Pennsylvania's COVID-19 vaccine registration, appointments, and provider enrollment, please see below.
CAN I MAKE A MONETARY DONATION TO THE MASS VACCINATION EFFORTS?
WHAT VACCINES ARE APPROVED FOR USE FOR 12 to 17-YEAR-OLDS?
WHAT is the process for getting vaccinated as a minor?
IF I PREVIOUSLY REGISTERED TO RECEIVE THE VACCINE UNDER 1B OR 1C AND I NOW QUALIFY FOR 1A, DO I NEED TO RE-REGISTER?
No, you do not need to re-register. We will automatically update your registration in our system.
What is my password for the new system?
Your date of birth as shown in the pre-registration system is your password. If this date of birth is incorrect, you can change it after you get into the system.
Am I able to edit my personal information in the VAccine registration system?
No. You are only able to reschedule your appointment using your initial confirmation email.
What do I do if I pre-registered and cannot access the new system or do not get an email to enter my information in the new system?
Call the COVID-19 hotline at 1-833-875-3967 or email COVID19@montcopa.org. You will be asked your name, date of birth, email address, and phone number to add you into the new system.
If I registered to receive the vaccine under THE PREVIOUS REGISTRATION SYSTEM, DO I NEED TO REGISTER ON THE NEW SYSTEM?
No, you do not need to re-register. We will automatically update your information in our new registration system.
What email address does the confirmation come from?
CAN I COMPLETE THE SURVEY AS A BUSINESS OR AS AN INDIVIDUAL HEALTHCARE WORKER?
There is now one registration for everyone, including persons that qualify as individuals and also for persons that qualify because of their occupation. If you qualify because of your occupation, you can list this in the registration system.
Can I use the same email address for multiple people?
Yes. You will get multiple emails, one for each of the registrant(s).
How can I update my registration to include a medical condition?
You cannot update your registration with a medical condition. As long as you had included one medical condition that would be eligible for the 1A phase then you will have been moved to the 1A category. You are also in Phase 1A if you are 65 or older. Finally, you are in Phase 1A if you signed up as a healthcare worker in the Business/Healthcare survey.
I registered both parents and only got a response about one- both are over 75.
Each registration is for an individual. You can use the same email address. You will just need to check to whom the email is addressed.
I am homebound/I know someone is homebound.
Please call the Hotline at 1-833-875-3967 and tell the operator that you/loved one is homebound. You will be transferred to a representative who will ask you for your information to assess persons for whether they are homebound and to register them in the scheduling system.
I KEEP GETTING STUCK ON THE FIRST PAGE OF REGISTRATION. WHY?
Can you confirm that I am registered?
No. We do not have the ability to confirm you are registered at this time. You should have received an email confirming your registration.
Why isn’t my disease listed as an increased risk of severe illness?
Please find the list of underlying health conditions here that qualify you for Phase 1A. If you have one of these conditions, please check “Yes” to the question of underlying health conditions in the survey.
TRANSPORTATION OPTIONS FOR VACCINE APPOINTMENTS
HOW WILL I BE NOTIFIED IF MY APPOINTMENT IS CANCELED/RESCHEDULED DUE TO INCLEMENT WEATHER?
DOES A PARENT/GUARDIAN NEED TO BE PRESENT WITH THEIR 12 TO 17-YEAR-OLD AT THE VACCINE CLINIC?
I RECEIVED MY FIRST DOSE, WHEN WILL I RECEIVE AN EMAIL TO SCHEDULE MY SECOND DOSE?
I NEVER RECEIVED AN EMAIL ABOUT MY SECOND DOSE. WHAT SHOULD I DO?
HOW CAN I RESCHEDULE THE SECOND DOSE APPOINTMENT?
IF I RECEIVED MY FIRST DOSE SOMEWHERE ELSE, CAN I SCHEDULE MY SECOND DOSE AT A MONTGOMERY COUNTY CLINIC?
WHAT EMAIL ADDRESS DOES THE CONFIRMATION COME FROM?
HOW DO I CANCEL MY APPOINTMENT?
I HAVE AN APPOINTMENT BUT NEED TO CANCEL. WILL I RECEIVE ANOTHER LINK TO RESCHEDULE?
HOW DO I KNOW WHERE TO GO ONCE I RECEIVE CONFIRMATION OF MY APPOINTMENT?
I WOULD LIKE TO SEE WHERE I AM ON THE LIST TO GET VACCINATED.
IF MY GROUP/PRACTICE REGISTERS STAFF, DOES THE GROUP/PRACTICE MAKE ALL STAFF APPOINTMENTS OR DOES EACH STAFF MAKE THEIR OWN APPOINTMENT?
DO I NEED A DOCTOR’S NOTE FOR MY HEALTH CONDITION?
IF I’M FEELING SICK, SHOULD I CANCEL MY VACCINE APPOINTMENT?
Is the Johnson & Johnson/Janssen COVID-19 Vaccine safe?
Yes. The CDC and the U.S. Food and Drug Administration (FDA) recommend use of Johnson & Johnson’s Janssen (J&J/Janssen) COVID-19 Vaccine, after a temporary pause. A review of all available data at this time shows that the J&J/Janssen COVID-19 Vaccine’s known and potential benefits outweigh its known and potential risks. However, women younger than 50 years old should be aware of the rare but increased risk of thrombosis with thrombocytopenia syndrome (TTS), Nearly all reports of this serious condition, which involves blood clots with low platelets, have been in adult women younger than 50 years old who had received the J&J/Janssen vaccine. There are other COVID-19 vaccine options available where this risk has not been seen in women.
CDC and FDA will continue to monitor the safety of all COVID-19 vaccines. Seek medical care right away if you develop any of the symptoms listed here after receiving the J&J/Janssen COVID-19 Vaccine. If you have any questions or concerns, call your doctor, nurse, or clinic.
For more info on the COVID-19 vaccines, please visit the following sites:
- Centers for Disease Control and Prevention: COVID-19 Vaccine Page (Information for the Public and Healthcare Professionals)
- The Vaccine Education Center: Questions and Answers about COVID-19 Vaccines
- Vaccinate Your Family and Other Medical/Public Health Experts: COVID-19 and COVID-19 Vaccines
What Vaccines Are Approved for Use for 12 to 17-Year-Olds?
Only the Pfizer vaccine is currently approved for use in children aged 12 to 17. When registering for your appointment, please select a clinic that is administering the Pfizer vaccine. All minors (under age 18) that are to be vaccinated MUST be physically accompanied by a parent or legal guardian.
How can I get a copy of my COVID-19 vaccination record?
Residents can get a copy of their vaccination record (but not a replacement card) by completing our Release of Records form and sending it to RA-DHPASIIS@pa.gov along with a clear copy of their Driver’s License or Photo ID. PA SIIS staff will review these items and then release vaccine records via email.
For more information, please contact PA SIIS:
Pennsylvania Statewide Immunization Registry
Department of Health | Bureau of Health Statistics and Registries
555 Walnut Street, 6th Floor | Harrisburg, PA 17101
Toll Free: 877.774.4748 Fax: 717.772.3258
Does asking for vaccination status violate HIPPA law?
It is not a violation of HIPPA for entities to ask for proof of vaccination, but everyone has the right to refuse to disclose this information. Check with your legal counsel in order to decide if requiring vaccination proof or asking about vaccination history would be prudent for your organization.
Can I get vaccinated if I currently have COVID-19?
No. Anyone who is in the active stage of an acute COVID infection or who has been in close contact with a person who has had a COVID positive test result should remain in self-isolation or quarantine and NOT come to a vaccination site.
If I had COVID-19, should I get the vaccine?
Yes. Due to the severe health risks associated with COVID-19 and the fact that reinfection with COVID-19 is possible, you should be vaccinated regardless of whether you already had COVID-19 infection. If you have recovered from a COVID infection, you can choose to wait up to 90 days (about 3 months) for a vaccination, as your antibody level will likely protect you from infection for at least that long. Or, you can choose to be vaccinated within that 90-day period. You may have a response to the vaccine-like those who have not had a COVID infection.
Are COVID-19 vaccines recommended during pregnancy?
Pregnancy is not a contraindication for either the Moderna or Pfizer-BioNTech COVID-19 vaccines. However, there is very limited information available on the use of either vaccine during pregnancy. Based on current knowledge, experts believe that mRNA vaccines are unlikely to pose a risk to the expectant mother or the fetus. CDC recommends if pregnant people are part of a group that is recommended to receive a COVID-19 vaccine, they may choose to be vaccinated. For more information, please review CDC guidance.
What are the side effects of the COVID-19 vaccine?
You may have some side effects, which are normal signs that your body is building protection. These side effects may affect your ability to do daily activities, but they should go away in a few days. Common side effects on the arm where you got the shot include:
Throughout the rest of your body:
When should I get the second dose of COVID-19 vaccine?
Moderna first doses will be administered exactly 28 days after the first dose. Pfizer second doses will be administered exactly 21 days after the first dose. Please plan for this when you schedule your first appointment. You will be provided with the date to return for your second dose by the nurse administering your first dose. If you are unable to return on that date you will be asked to defer your first dose. You will receive an e-mail with instructions on how you will register and make your second dose appointment a week prior to the 28th or 21st day after you received your first dose. It is possible that you will have a choice of clinics for your second dose.
I’m fully vaccinated (2 doses of A two-dose COVID-19 vaccine or 1 Dose of a one-dose covid-19 vaccine). do I need to quarantine after traveling within the United States?
No. Please click here for current travel guidelines for Pennsylvania.
I'm fully vaccinated with an FDA-authorized vaccine and traveling internationally. Do I need to quarantine after arriving back in the United States?
No. Please click here for current international travel guidelines.
WHERE IS COVID-19 VACCINE AVAILABLE IN MONTGOMERY COUNTY?
How do I enroll as a COVID-19 vaccine provider?
To receive and administer the COVID-19 vaccine, providers must be credentialed/licensed in Pennsylvania; sign and agree to the conditions in the CDC COVID-19 Vaccination Program Provider Agreement, and fully complete the CDC COVID-19 Vaccination Provider Profile form for each location where COVID-19 vaccine will be administered.
Where do I send the COVID-19 Vaccination Program Provider Agreement form once it is completed?
Click here to email provider agreement forms.
For general COVID-19 questions please email email@example.com or call the Montgomery County COVID-19 hotline at (833) 875-3967. The hotline is open six days a week, Monday through Saturday from 8 a.m. to 8 p.m. Please note the hotline cannot provide updates or timelines on vaccine pre-registration, or troubleshoot issues with vaccine appointments. Please refer to the instructions received in your confirmation email.