COVID-19 Vaccine FAQs

The Montgomery County Office of Public Health (OPH) is scheduling appointments for the Moderna COVID-19 vaccine for individuals in Phase 1a, which includes qualifying healthcare staff who LIVE OR WORK IN MONTGOMERY COUNTY. For questions about Registration, Appointments, and Provider Enrollment, please see below.

How can I volunteer at the COVID-19 Vaccine Clinics?

We would be happy to have you join the Montgomery County Medical Reserve Corps (MRC). Both medical and non-medical volunteers can serve through the MRC for Montgomery County’s COVID volunteer response. To register for the MRC, go to the ServPA website, https://serv.pa.gov   

Once your profile is complete, you will receive a notification that your ServPA registration is complete. The Montgomery County MRC has a COVID-19 task force group that MRC members will join to help support with COVID-19 requests. Being a part of the MRC COVID-19 task force group will allow all members to receive COVID-19 volunteer specific requests.

Your ServPA profile will help ensure your information is up to date for future volunteer opportunities. We appreciate your commitment to join the Montgomery County MRC team. 

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  1. Registration
  2. Appointment
  3. VAccine
  4. Survey Troubleshooting Tips
  5. Provider Enrollment

Where do I learn more about COVID-19 Vaccine and Montgomery County’s vaccination plan?

Information about the COVID-19 vaccine can be found here - www.montcopa.org/covid-19vaccine. Please use this link to learn more about the vaccine and the most up-to-date information, including qualifying groups of people in each phase. This webpage will be updated as additional information becomes available.

Who qualifies?

Montgomery County is currently vaccinating persons in Phase 1A. This Phase includes Healthcare Personnel, Persons over 65 and persons 18 to 64 with an underlying health condition.   

Healthcare Offices and Healthcare professionals: Individuals employed by a healthcare office should have their office complete one survey form for all staff.

Private Healthcare Contractors: Private contractors who work in the healthcare industries listed in the Phase 1A category below, and who do not have a primary employer may apply as an independent contractor. In this case, “Business Name” would be “Your Name Private Contractor.” Business contact information would be the individual’s contact information. A description of the individual’s work in the healthcare industry (as described above in 1A) should be included under “describe the service your agency providers.”

You will be required to show documentation if you are a healthcare provider or private healthcare contractor.

If you qualify for Phase 1A due to health conditions, you will be required to sign an attestation form once you arrive at the vaccine clinic. Pre-registration for individuals is for:

People ages 65 and older

People ages 18-64 with high-risk conditions (Moderna vaccine is for 18+):

  • Cancer
  • Chronic kidney disease
  • COPD
  • Down Syndrome
  • Heart conditions, such as heart failure, coronary artery disease, or cardiomyopathies
  • Immunocompromised state (weakened immune system) from solid organ transplant or from blood or bone marrow transplant, immune deficiencies, HIV, use of corticosteroids, or use of other immune weakening medicines
  • Obesity (body mass index [BMI] of 30 kg/m2 or higher but < 40 kg/m2)
  • Severe Obesity (BMI ≥ 40 kg/m2)
  • Pregnancy
  • Sickle cell disease
  • Smoking
  • Type 2 diabetes mellitus

If I previously registered to receive the vaccine under 1B or 1C and I now qualify for 1A, do I need to re-register?

No, you do not need to re-register. We will automatically update your registration in our system.

Do you have a waitlist for 1B and 1C?

Not at this time. Please check our website for future updates.

CAN I COMPLETE THE SURVEY AS AN INDIVIDUAL HEALTH CARE PROVIDER?

Individuals who work in the healthcare industry may apply as an individual. Business Name would be your Name. Business contact information would be your contact information. Please click here - www.montcopa.org/covid-19vaccine - to complete the survey.

I KEEP GETTING STUCK ON THE FIRST PAGE OF REGISTRATION. WHY?

Please note that the registration system does not support Microsoft Internet Explorer. You will need to use a different browser. 

  1. Please open Google Chrome or Microsoft Edge.
  2. Go back to your email and copy the link for the date you want from the email. 
  3. Paste it into the address bar at the very top of either Chrome or Edge (NOT the [Search] box) and proceed from there. This should fix the problem.  

THE BOXES ON THE INSURANCE PAGE WILL NOT ACCEPT MY INFORMATION. WHY?

If the boxes are gray, they are not required. Select [Save & Continue] to move forward.

I SUBMITTED THE SURVEY AND HAVEN’T HEARD BACK.

The Office of Public Health is reviewing the responses and will send a registration link to persons that fit into the 1A category, which will take them to an appointment system. Due to the high volume of responses to the new additions to Phase 1A, the turn-around time is estimated to be six weeks or longer. Appointment confirmation and a medical license, badge, or paystub verifying employment will be required to receive a vaccination.  

When will people in Phases 1B, 1C, and 2 be able to receive the vaccine?

As soon as we are able to start vaccinating those in Phases 1B, 1C, and 2 we will announce that publicly through the media, on our COVID-19 Vaccine webpage - www.montcopa.org/covid-19vaccine and on social media. It is hard to predict when this will be because we have no certainty about how much vaccine we are receiving each week. We ask for your patience during this time when vaccine supply is limited.

Why isn’t my disease listed as an increased risk of severe illness?

The ACIP and PADOH have decided to only include those conditions that ARE associated with increased risk. The CDC classifies high risk conditions into two groups:

Individuals ARE at increased risk of severe illness: 

Individuals MIGHT BE at risk of severe illness: