911 Complaints and Quality Assurance

Emergency Communications Division Contact Information

 If you recently experienced the need to call 911 for emergency assistance and would like to submit a complaint, have questions, or would like to offer other comments, you may reach us in one of several ways. If available, provide the location and date/time of the incident, a description of events and, if possible, the name or dispatch number of the person you spoke with during your 911 call.

Phone: At any time, 24-hours-a-day, you may contact the Montgomery County 911 Center at 610-631-6541. Request to speak with a supervisor and he/she will take the appropriate action.

Mail: You may submit complaints, comments, and/or questions in writing by U.S Mail to:

Montgomery County DPS
Communications Division
ATTN: Professional Standards
50 Eagleville Road
Eagleville PA 19403

Email: Click here and fill in the form and your correspondence will be submitted by email to the appropriate person. If you wish to be contacted, please be sure to enter your name and contact information.