Due to the Coronavirus crisis, all ELRC staff are working remotely. The Human Services Center, including the ELRC Region 17 office, is closed to the public. We remain fully operational. We are providing all services and programs to our clients and providers. Please feel free to contact our office by email, by phone (610-278-3707), or by fax (610-278-5161).

Important information for our providers and families:

• Effective March 13, 2020 through May 31, 2020 all CCW payments to child care providers will be made regardless of program operation or reason for closure.  
• Child absences will not count toward the annual 40-day limit.  
• CCW payment will not be made based on children’s attendance in the program but will be made based on current enrollment.
• The ELRC will not suspend children due to the closing of the facility and will allow all children who are enrolled in CCW at the time of the closing to remain enrolled.  
• ELRCs will not enroll a child with a new provider under any circumstances. The enrollment will stay with the closed provider. 
• Child care providers who are closed should not collect the family co-pays for CCW for the period of the closure due to Coronavirus. 

If you have any questions about this information, please contact the ELRC office.

Child Care Works Payment Modifications Due to Impacts related to Novel Coronavirus (COVID-19)

OCDEL will be posting a link to the list of providers operating with an Exemption to Operate During Temporary Closure (waiver) on the DHS COVID-19 Resources section.  

Providers who have received a waiver may be contacted by the ELRC or families seeking to find short-term placements during the emergency declaration period. 

More information here